Managed IT Services & SLA Contracts
Total IT Management.
Predictable Costs.
Stop treating IT as an emergency. Our Managed Services (MSP) model replaces unpredictable hourly bills with a flat monthly rate. We monitor, secure, and maintain your systems 24/7 so you can focus on growing your business.
Proactive Monitoring (RMM)
We install agents on all your devices that alert us to issues—like failing hard drives or outdated antivirus—before they cause downtime. We fix 80% of problems in the background without you ever knowing.
Guaranteed SLA
Time is money. Our Service Level Agreements (SLA) guarantee a specific response time. If your server goes down, we are contractually obligated to be working on it within minutes, not days.
Unlimited Help Desk
Forget "billable hours." Our contracts include unlimited remote support. Your employees can call us for password resets, email issues, or printer problems as often as they need without generating an invoice.
The Onboarding Process.
Seamless transition to managed care.
IT Audit
We perform a comprehensive scan of your network to inventory assets, identify security gaps, and document your infrastructure.
Standardization
We bring your systems up to our baseline standard. This means updating all patching, installing our security stack, and removing unauthorized software.
Agent Deployment
We install our RMM (Remote Monitoring & Management) tools on every server and workstation, giving us instant visibility into system health.
Strategic QBRs
We meet quarterly (QBR) to review ticket reports, discuss hardware lifecycles, and plan your IT budget for the next year.
We Watch While You Work.
Enterprise-grade visibility.
Service Tiers.
Flexible plans for your size.
Common Questions
Is a contract cheaper than hourly?
If you have more than 5 computers, usually yes. One major server crash can cost more in emergency hourly labor than 6 months of a maintenance contract.
Does this replace my internal IT guy?
We can replace them, or we can support them (Co-Managed IT). We handle the boring patching and monitoring tasks so your internal IT can focus on business projects.